Trouble Shooting

Trouble Shooting

What should I do if the session does not start?
When setting up the session, the following insertion comes up: "One moment please, we are preparing your session...". If this message does no...
Thu, 7 Oct, 2021 at 7:48 AM
Problem with Browser Addon "Temporary Containers"
The Browser AddOn "Temporary Containers" blocks the registration flow in doozzoo. Please deactivate the PlugIn for registration on the doozzoo pla...
Fri, 4 Oct, 2019 at 3:03 PM
How do I allow access to camera and microphone permissions in the Chrome browser?
1. Open Chrome. 2. In the upper right corner, click the three-dot menu  Settings. 3. Under Privacy and Security, click Website Settings. 4. Click on Came...
Thu, 10 Jun, 2021 at 1:05 PM
WIN 10 privacy settings block microphone and/or webcam
If you try in vain to get access to the webcam and/or the microphone under WIN10, the privacy settings of WIN may be responsible. Under Settings /Privacy y...
Thu, 10 Jun, 2021 at 1:16 PM
Android & Chrome -> camera and microphone app permissions.
Please check out the following guide on Google: https://support.google.com/googleplay/answer/6270602?hl=en-GB In Google Chrome there are still the foll...
Fri, 16 Apr, 2021 at 8:09 PM
What to do if you miss your recorded lessons (archived sessions)?
In some cases or setups a problem with the automatic upload of the archived sessions may occur. 1.Please use the 3 dot menu  2. and klick to download the ...
Sun, 4 Jul, 2021 at 3:53 PM